In approaching the client, the social worker should?

• A. Demand compliance
• B. Accept the client with positive though conditional regard
• C. Judge the client's motivation
• D. Avoid emotional engagement

Answer: (B)

Approaching the client with acceptance and nonjudgmental warmth is the foundation for an effective helping relationship. Offering positive regard means meeting the client with respect, empathy, and a genuine acceptance of them as a person, even if their situation or behaviors are difficult. This stance helps the client feel safe to share their thoughts and concerns, reduces defensiveness, and builds trust, which are all essential for honest assessment, engagement, and collaborative planning.

Coercion or judgment disrupts the alliance: demanding compliance signals control rather than partnership; judging motivation can shut down openness; and avoiding emotional engagement creates distance and undermines connection. By approach­ing the client with positive regard, you promote autonomy and dignity while facilitating honest communication and readiness to explore change.